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All items in an order will be processed and insights delivered together. If you need some items to have insights delivered separately, please place multiple orders.

All items in an order can be shipped to only one location. If some items need to be shipped to a different location, please place a separate order for these items. (These items will be reported separately, as they are part of a separate order.)

Frequently asked questions

You purchase the relevant kits and tests (assays) from us for the habitats in which you are surveying. If you're unsure how many kits or tests to purchase, we have a dedicated survey design team ready to assist.

Kits are shipped to you, and you then head out into the field to take your eDNA samples. Our kits (other than our tissue kits) are used for both collecting your eDNA sample, and for preserving the eDNA, storage and transport of your sample to our labs.

When your samples are ready for collection, we arrange the transportation of your samples to our labs, where they are then analyzed according to your tests (assays) selection. Your final reports are issued
through the NatureMetrics Intelligence Platform.

Due to licensing restriction, not all tests are available worldwide. Please ensure that the tests you add to cart are available in your sampling country before checking out.

You can find a full breakdown of our licensing restrictions here.

As an initial indication of how many kits are needed to monitor biodiversity in your sites you can refer to the table below.

Number of kits	Terrestrial/Marine (hectares)	River length (km)	Number of ponds/small lakes (<5 hectares)	Number of large lakes (5-2000 hectares)
20	400	130	6	2
50	2500	330	16	5
100	10000	660	33	10
Data 1	Data 2	Data 3	Data 4	Data 5

If you'd prefer to speak with us we have a dedicated Survey Design team ready to work with you on answering this question. No matter the size of your project, our team will ensure you get the most robust results with the most efficient use of your budget. Speak with our Survey Design team to make the most of your investment by saving time, reducing risk and maximize return on investment. Learn more about Survey Design here.

Not at all, anyone can use our kits and take samples. Our eDNA kits have easy to follow instructions and all the materials you need are included in our kits instructions here.

No there is not. You can buy however many kits are needed to produce the right result for your survey.

We will transport them to our labs. NatureMetrics handles the shipping of kits to you and the shipping of samples to our labs.

When your samples are ready for collection and you have completed your sample manifest, please book the transport of your samples here. If there is more than two weeks between the sampling being taken and it being shipped to our labs, please ensure your samples are placed in a freezer.

Visit the Help Centre for more

Head Office
1 Occam Court, Surrey Research Park, Guildford, GU2 7HJ United Kingdom

London Office
210 Euston Road, London, NW1 2DANorth

America Office
590 Hanlon Creek Boulevard, Unit 11, Guelph, Ontario,
N1C 0A1, Canada

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